Description
ISO/IEC 17020 is the international standard that specifies the criteria for the competence of inspection bodies and their impartiality and consistency. This course provides a comprehensive understanding of the standard, equipping participants with the knowledge and practical tools to implement and audit ISO/IEC 17020 in inspection bodies of Type A, B, or C.
Who should attend?
This training course is intended for:
- Inspection body managers and technical personnel.
- Quality managers and compliance officers.
- Internal auditors and consultants.
- Anyone involved in inspection services seeking ISO/IEC 17020 accreditation.
Learning objectives
Upon successful completion of this training course, the participants will be able to:
- Understand the purpose, structure, and scope of ISO/IEC 17020.
- Interpret the standard’s key requirements related to independence, impartiality, confidentiality, and competence.
- Implement a quality management system in compliance with ISO/IEC 17020.
- Prepare for accreditation and conduct internal audits aligned with the standard.
- Identify non-conformities and establish corrective and preventive actions.
- Apply risk-based thinking in the context of inspection activities.
Educational approach
The training course is participant centered and contains:
- Interactive presentations and guided discussions.
- Real-world examples and case studies.
- Group activities and role-playing scenarios.
- Templates and checklists for implementation.
- Internal audit simulations and hands-on practice.
Prerequisites
There are no prerequisites to participate in this training course.
Course Agenda
Day 1: Introduction to ISO/IEC 17020 and Its Context
Day 2: Organizational Requirements
Day 3: Resource Requirements
Day 4: Process and Management System Requirements
Day 5: Implementation, Auditing, and Continuous Improvement
Exam and Certification
A written and/or practical exam covering the main aspects of the ISO/IEC 17020 standard.
Case-based questions to test real-world application of the standard.
Participants who successfully complete the course and pass the final evaluation will receive a Certificate of Completion.
